This statement applies to content published on the domain: ‘https://have-your-say.ec.europa.eu’
This website is managed by the Directorate-General for Communication, European Commission. It is designed to be used by as many people as possible, including persons with disabilities.
You should be able to:
- zoom up to 200% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.
Compliance status
This website is partially compliant withtechnical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was last tested on 10 March 2023.
Preparation of this statement
This statement was prepared on 17 January 2024.
The statement is based on a review of a representative sample of web pages by an IAAP-qualified accessibility expert, using a combination of manual and automated testing.
Feedback
We welcome your feedback on the accessibility of the European Commission website. Please let us know if you encounter accessibility barriers:
- Phone: 00 800 6 7 8 9 10 11
- Contact form: Write to us (please refrain from providing sensitive information in the form, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.
Compatibility with browsers and assistive technology
The European Commission website is designed to be compatible with the following most used assistive technologies:
- • the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers;
• in combination with the latest versions of NVDA, VoiceOver and TalkBack.
Technical specifications
The accessibility of the European Commission website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Non-accessible content
Despite our best efforts to ensure the accessibility of the European Commission website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.
Known limitations for the European Commission website:
- Video player – keyboard accessibility: We are aware of some issues with the keyboard accessibility of our video player (when selecting the caption language from the menu, it is not possible to use the arrow keys to move between languages, this can only be done with the TAB key).
- Videos: Videos on this website do not have audio description.
- Graphs and charts – use of colour: Some graphs and charts on the website rely on colour alone to communicate information, which is confusing for people with colour vision deficiency. In charts where labels are not visually associated with the corresponding coloured section, clicking on the labels in the legends toggles the corresponding line, bar or section on or off, which allows users to check which label belongs to which part of the chart. We plan to fix this issue over the course of 2024.